What's included

Your fee covers access to downloadable tools and tips, as well as additional resource lists. Once purchased, you'll enjoy unlimited access to the course, including all future updates and new content additions.

Course Content

    1. Welcome from your course instructor

    2. Before we begin … let's find out a little more about you

    3. What will you be able to do differently after completing this course?

    1. CI definition

    2. CI and pharma & biotech

    3. CI encompasses all organisational activities

    4. The intersection of CI, market research, knowledge management and research & information

    5. What are the skills you need to do CI?

    1. Introduction to the CI process

    2. Turning data into intelligence

    3. Conducting a needs assessment

    4. KITs and KIQs

    5. CI deliverables

    6. CI sources

    7. Test your learning

    1. Ethical & legal considerations

    2. Counter-competitive Intelligence

    1. More resources for you

    2. Before you go...

    3. Congratulations and thank you

About this course

  • Free
  • 20 lessons
  • 0 hours of video content

Course Facilitator

She/Her Denise Carter MSc FCLIP

Hello! I’m Denise, and I’ve spent over three decades immersed in the fascinating world of information management. My passion lies in unlocking the transformative power of reliable, quality information to help teams and organizations thrive. Through these courses, I’m thrilled to share my journey, insights, and enthusiasm with you.

Today, I lead DCision Consult, a company I founded in 2013. We specialize in answering key intelligence questions for competitive intelligence teams in the pharmaceutical and biotechnology industries. Before embarking on this entrepreneurial adventure, I spent 17 rewarding years as an Information Manager at a multinational pharmaceutical company in Switzerland.

My career began in the UK as a Librarian for a chemical company—a role that sparked my lifelong love for working with information. What drives me is the opportunity to help people and organizations uncover the best possible answers to their questions. Every challenge brings a chance to learn something new, and I firmly believe that continuous learning is the key to personal and professional growth.

If you’d like to know more about my experience, qualifications, publications, or contributions to the information community, feel free to visit my LinkedIn profile. https://www.linkedin.com/in/denise-compintell/

And if you have any questions or suggestions for new content, don’t hesitate to email me—I’ll do my best to respond promptly. I hope you enjoy this course and find it valuable. Let’s continue this journey of discovery together!

Warm regards––Denise.